Privacy policy

Privacy Policy

Last Updated: September 3, 2026

Mary Pay operates MaryPay.com, including the website, online store, related information, content, features, tools, products, communications, and services offered through the site (collectively, the “Services”).

Mary Pay currently operates an ecommerce business offering merchant, POS, card-related, payment-industry, security, and related products. Mary Pay is also developing future fintech and payment-related technology and services.

MaryPay.com is powered by Shopify, which provides ecommerce, checkout, hosting, payment, analytics, security, and related technology used to operate the Services.

This Privacy Policy explains how Mary Pay collects, uses, processes, retains, and discloses personal information when you visit MaryPay.com, purchase products, create an account, subscribe to communications, interact with advertisements, communicate with us, or otherwise use the Services.

Where this Privacy Policy conflicts with another Mary Pay policy specifically concerning the collection, use, processing, or disclosure of personal information, this Privacy Policy controls with respect to those privacy matters.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated or linked with an identifiable person.

Depending on how you interact with Mary Pay, where you reside, and applicable law, we may collect or process categories of information including:

• Name
• Email address
• Telephone number
• Business name
• Billing address
• Shipping address
• Account information
• User preferences
• Order history
• Products viewed
• Products added to a cart or wishlist
• Checkout activity
• Abandoned checkout information
• Purchases
• Returns
• Exchanges
• Cancellations
• Refunds
• Payment authorization information
• Transaction identifiers
• Payment method information
• Payment confirmation
• Chargeback and payment-dispute information
• Customer-service communications
• Newsletter subscriptions
• Marketing preferences
• IP address
• Browser information
• Device information
• Operating-system information
• Network information
• Cookie identifiers
• Session identifiers
• Approximate geographic information
• Referral source
• Website-navigation information
• Fraud-screening information
• Loss-prevention information
• Carrier and delivery information
• Information you voluntarily provide through forms, emails, messages, or other communications

Payment-card numbers and similar payment credentials may be collected and processed directly by Shopify, payment processors, financial institutions, card networks, or other payment-service providers rather than stored directly by Mary Pay.

Sources of Personal Information

Mary Pay may obtain personal information:

• Directly from you;
• Automatically through MaryPay.com;
• From Shopify;
• From payment processors;
• From banks, card issuers, and card networks;
• From fraud-prevention providers;
• From loss-prevention providers;
• From identity-verification providers;
• From shipping carriers;
• From suppliers, manufacturers, distributors, and fulfillment providers;
• From analytics providers;
• From advertising and marketing providers;
• From collection or recovery providers where appropriate;
• From affiliated or commonly owned businesses;
• From business partners;
• From publicly available sources where legally permitted; and
• From other third parties legally permitted to provide information to us.

How We Use Personal Information

Operating MaryPay.com

We may use personal information to:

• Operate and maintain MaryPay.com;
• Process purchases;
• Process payments;
• Fulfill orders;
• Arrange shipping;
• Provide order confirmations;
• Process returns and exchanges;
• Issue approved refunds;
• Maintain customer accounts;
• Provide customer support;
• Respond to questions;
• Remember customer preferences;
• Recommend relevant products;
• Improve website functionality;
• Improve our products and services; and
• Provide a customized shopping experience.

Payment Authorization and Transaction Verification

Mary Pay may collect and use transaction-related information to:

• Verify payment authorization;
• Authenticate purchases;
• Confirm transaction details;
• Verify billing information;
• Verify shipping information;
• Detect unauthorized activity;
• Screen potentially fraudulent transactions;
• Confirm fulfillment;
• Verify delivery;
• Investigate order disputes;
• Process returns;
• Respond to chargebacks;
• Respond to bank or card-network inquiries; and
• Determine whether an otherwise valid payment obligation remains unpaid.

Transaction records may be retained and disclosed where reasonably necessary to establish, document, investigate, enforce, or defend a transaction.

Fraud Prevention, Loss Prevention, and Security

Mary Pay may collect, analyze, combine, retain, and disclose personal information for purposes including:

• Fraud prevention;
• Loss prevention;
• Identity verification;
• Transaction monitoring;
• Chargeback prevention;
• Payment security;
• Theft prevention;
• Account security;
• Abuse detection;
• Cybersecurity;
• Investigating suspicious transactions;
• Protecting customers;
• Protecting Mary Pay;
• Protecting affiliated businesses;
• Protecting suppliers and partners; and
• Preventing financial or property loss.

Information used for these purposes may include:

• Customer names;
• Contact information;
• Billing addresses;
• Shipping addresses;
• Transaction history;
• Payment authorization status;
• IP addresses;
• Device information;
• Browser information;
• Account history;
• Order patterns;
• Fraud-screening results;
• Carrier tracking;
• Delivery information;
• Customer communications;
• Chargeback history; and
• Other information reasonably relevant to transaction security or loss prevention.

Sharing With Fraud and Loss-Prevention Partners

Mary Pay may disclose relevant personal information to trusted service providers, affiliated businesses, and business partners involved in:

• Fraud prevention;
• Loss prevention;
• Payment security;
• Identity verification;
• Risk management;
• Chargeback prevention;
• Transaction monitoring;
• Cybersecurity;
• Collections;
• Recovery;
• Investigation of suspected unlawful activity; and
• Protection against financial loss.

Recipients may include, where appropriate:

• Shopify;
• Payment processors;
• Banks;
• Card issuers;
• Card networks;
• Fraud-prevention companies;
• Loss-prevention companies;
• Identity-verification services;
• Cybersecurity providers;
• Shipping carriers;
• Fulfillment providers;
• Suppliers;
• Manufacturers;
• Collection agencies;
• Attorneys;
• Insurance providers;
• Courts;
• Law-enforcement agencies;
• Government authorities; and
• Other parties reasonably necessary to investigate, document, prevent, or respond to suspected fraud, theft, abuse, unauthorized transactions, or financial loss.

Mary Pay does not disclose personal information for these purposes indiscriminately. Disclosures may be made when reasonably appropriate for legitimate business, contractual, security, fraud-prevention, loss-prevention, or legal purposes.

Chargebacks and Payment Disputes

If a chargeback, payment dispute, return dispute, or other transaction disagreement occurs, Mary Pay may collect, retain, analyze, and disclose relevant information, including:

• Payment authorization records;
• Checkout records;
• Order confirmations;
• Transaction identifiers;
• Customer communications;
• Billing information;
• Shipping information;
• IP addresses;
• Device information;
• Browser and session information;
• Fraud-screening results;
• Carrier tracking;
• Signature records;
• Photographic delivery evidence;
• Product information;
• Return-policy acceptance;
• Refund offers;
• Return offers;
• Customer-service records; and
• Other information reasonably related to the transaction.

This information may be provided to payment processors, banks, card issuers, card networks, fraud-prevention providers, loss-prevention providers, collection providers, attorneys, courts, or other appropriate parties.

Collections and Recovery

Where Mary Pay reasonably determines in good faith that a valid and legally enforceable amount remains unpaid, relevant personal information may be used or disclosed for lawful collection or recovery purposes.

This may include sharing appropriate information with:

• Collection agencies;
• Attorneys;
• Courts;
• Payment processors;
• Financial institutions;
• Fraud or loss-prevention providers; and
• Other parties reasonably necessary to recover a valid unpaid obligation.

Any collection activity remains subject to applicable law.

Affiliated Brands and Businesses

Mary Pay may share personal information with businesses that are affiliated with, commonly owned with, controlled with, or otherwise related to Mary Pay where permitted by applicable law.

This currently may include brands such as:

Mary Mobile™

Equipment Leader™

Information may be shared among affiliated businesses for legitimate purposes including:

• Customer service;
• Business administration;
• Fraud prevention;
• Loss prevention;
• Cybersecurity;
• Analytics;
• Order verification;
• Product development;
• Marketing;
• Advertising;
• Customer relationship management;
• Business development; and
• Improving products and services.

Cross-Marketing by Mary Pay, Mary Mobile™, and Equipment Leader™

Where permitted by law, information collected through MaryPay.com may be used to market products, services, promotions, offers, announcements, and business updates from:

Mary Pay™

Mary Mobile™

Equipment Leader™

and other affiliated businesses that may be added in the future.

For example, Mary Pay customers may receive information concerning:

• Mary Pay merchant products;
• Mary Pay fintech developments;
• Future Mary Pay payment services;
• Mary Mobile™ telecommunications or communications products and services;
• Equipment Leader™ equipment, tools, industrial products, accessories, or related offerings; and
• Other relevant products or services offered by affiliated businesses.

Information used for cross-marketing may include:

• Name;
• Email address;
• Telephone number where permitted;
• Business information;
• Purchase history;
• Product interests;
• Website activity;
• Shopping behavior;
• Communication preferences; and
• Other information reasonably useful for providing relevant marketing.

Mary Pay may also receive appropriate information from Mary Mobile™, Equipment Leader™, or other affiliated businesses for comparable legitimate purposes.

Marketing and Advertising

Where permitted by law, Mary Pay and affiliated brands may use personal information to:

• Send promotional emails;
• Send company announcements;
• Send product offers;
• Send merchant-product updates;
• Provide Mary Pay fintech-development updates;
• Promote Mary Mobile™ products or services;
• Promote Equipment Leader™ products or services;
• Recommend relevant products;
• Measure campaign effectiveness;
• Conduct advertising;
• Create audiences for advertising;
• Personalize advertisements; and
• Improve marketing activities.

Promotional emails will include an appropriate method to unsubscribe.

Opting out of promotional communications does not prevent Mary Pay or an affiliated business from sending transactional, account-related, security, legal, order-related, fraud-prevention, or other non-promotional communications where appropriate.

Mary Pay Newsletter and Fintech Updates

Visitors may voluntarily subscribe to Mary Pay communications regarding:

• New products;
• Merchant supplies;
• POS products;
• MaryPay.com developments;
• Company announcements;
• Fintech development;
• Future payment technology;
• Future merchant services;
• Regulatory and compliance progress;
• Platform-development updates; and
• Future product and service launches.

Newsletter information may also contain relevant offerings from Mary Mobile™, Equipment Leader™, or other affiliated brands where permitted by law.

Subscribing to the newsletter does not constitute enrollment in a bank account, payment-processing account, financial product, lending service, money-transmission service, or other regulated financial service.

Sale, Sharing, and Targeted Advertising Rights

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly and may apply those terms to certain advertising, analytics, or data-sharing activities even where no money is exchanged for personal information.

Depending on where you reside, you may have the right to opt out of certain:

• Sales of personal information;
• Sharing of personal information;
• Targeted advertising; or
• Cross-context behavioral advertising.

Where applicable, Mary Pay will provide legally required mechanisms to exercise those rights.

Mary Pay will honor legally recognized opt-out preference signals where required by applicable law.

How We Disclose Personal Information

Mary Pay may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy.

Shopify

MaryPay.com is powered by Shopify.

Shopify may process information relating to:

• Ecommerce;
• Checkout;
• Payments;
• Fraud prevention;
• Security;
• Analytics;
• Advertising;
• Personalization;
• Customer accounts; and
• Other features necessary to operate MaryPay.com.

Shopify may process personal information under its own applicable privacy policies and legal obligations.

Service Providers

Mary Pay may disclose personal information to companies supporting:

• Ecommerce infrastructure;
• Website hosting;
• Payment processing;
• Cloud services;
• Analytics;
• Cybersecurity;
• Fraud prevention;
• Loss prevention;
• Identity verification;
• Customer support;
• Email delivery;
• Shipping;
• Fulfillment;
• Returns;
• Marketing;
• Advertising;
• Collections;
• Accounting;
• Legal services; and
• Business administration.

Suppliers, Manufacturers, and Fulfillment Partners

MaryPay.com may offer products manufactured, distributed, supplied, or fulfilled by independent third parties.

Information reasonably necessary to complete an order may therefore be disclosed to:

• Manufacturers;
• Suppliers;
• Distributors;
• Warehouses;
• Fulfillment providers;
• Shipping carriers; and
• Other parties necessary to complete or support the transaction.

Financial Institutions and Payment Networks

Transaction-related information may be disclosed to:

• Payment processors;
• Acquiring banks;
• Issuing banks;
• Card issuers;
• Card networks;
• Fraud-prevention providers; and
• Other organizations involved in processing, authenticating, securing, or disputing transactions.

Legal and Regulatory Disclosures

Mary Pay may disclose personal information where reasonably necessary to:

• Comply with applicable law;
• Comply with legal process;
• Respond to subpoenas;
• Respond to court orders;
• Respond to lawful government requests;
• Investigate suspected fraud;
• Investigate theft;
• Prevent financial loss;
• Protect customers;
• Protect Mary Pay;
• Protect affiliated businesses;
• Protect suppliers and partners;
• Enforce contracts;
• Enforce policies;
• Establish legal claims;
• Defend legal claims;
• Participate in litigation;
• Cooperate with lawful investigations; or
• Protect the safety, property, or rights of Mary Pay or others.

Business Transactions

If Mary Pay or an affiliated business participates in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, reorganization, or other business transaction, personal information may be disclosed or transferred as part of that transaction where permitted by applicable law.

Cookies and Similar Technologies

MaryPay.com and our service providers may use technologies including:

• Cookies;
• Pixels;
• Tags;
• Local storage;
• Session identifiers; and
• Similar technologies.

These technologies may be used to:

• Operate the website;
• Maintain shopping carts;
• Remember preferences;
• Authenticate users;
• Analyze website activity;
• Prevent fraud;
• Support loss prevention;
• Improve website performance;
• Measure marketing;
• Personalize content; and
• Provide relevant advertising.

Depending on where you reside, you may have rights to restrict certain uses of cookies or personal information.

Third-Party Websites and Services

MaryPay.com may link to websites, social-media platforms, manufacturers, suppliers, payment services, or other online resources operated by independent third parties.

Mary Pay does not control the privacy, security, or data-processing practices of independent third parties.

Customers should review those third parties’ privacy policies before providing them with personal information.

Children’s Privacy

MaryPay.com is not directed toward children who are not legally able to independently engage in commercial transactions in their jurisdiction.

Mary Pay does not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to Mary Pay, contact:

support@marypay.com

Data Security

Mary Pay uses reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no website, database, network, payment system, storage system, or electronic transmission method can be guaranteed completely secure.

Mary Pay therefore cannot guarantee absolute security.

Customers should avoid sending highly sensitive information through unsecured communication channels.

Data Retention

Mary Pay may retain personal information for as long as reasonably necessary to:

• Fulfill orders;
• Maintain customer accounts;
• Process returns;
• Process refunds;
• Respond to chargebacks;
• Prevent fraud;
• Prevent financial loss;
• Maintain transaction records;
• Resolve disputes;
• Recover valid unpaid balances;
• Comply with accounting requirements;
• Comply with tax requirements;
• Comply with contractual requirements;
• Meet legal or regulatory obligations;
• Enforce agreements;
• Enforce policies;
• Establish legal claims; and
• Defend legal claims.

Different categories of information may be retained for different periods.

Your Privacy Rights

Depending on where you reside, applicable law may give you rights concerning your personal information.

These may include:

• Right to Access or Know: You may have the right to request information concerning personal information we maintain about you.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Portability: You may have the right to obtain certain personal information in a portable format.
• Right to Opt Out of Sale or Sharing: You may have the right to opt out of certain uses or disclosures legally defined as a sale or sharing.
• Right to Opt Out of Targeted Advertising: You may have the right to opt out of certain targeted advertising activities.
• Right to Appeal: Some jurisdictions may provide a right to appeal certain decisions concerning privacy requests.

These rights are not absolute and may be subject to exceptions under applicable law.

Mary Pay may take reasonable steps to verify your identity before processing a privacy request.

Authorized Agents

Where applicable law permits, you may authorize another person to submit certain privacy requests on your behalf.

Mary Pay may require evidence demonstrating that the agent is authorized to act for you and may separately verify your identity where legally permitted.

Global Privacy Control

Where required by applicable privacy law, MaryPay.com may recognize qualifying browser-based opt-out preference signals such as Global Privacy Control (GPC).

Additional privacy controls may also be available through Shopify or other technology providers.

Communication Preferences

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in those communications.

Unsubscribing from marketing does not prevent Mary Pay, Mary Mobile™, Equipment Leader™, or another affiliated business from sending appropriate non-promotional communications concerning:

• Orders;
• Payments;
• Shipping;
• Returns;
• Refunds;
• Accounts;
• Security;
• Fraud investigations;
• Loss prevention;
• Payment disputes;
• Legal matters;
• Privacy matters; or
• Other necessary business communications.

International Data Transfers

Mary Pay, Shopify, affiliated businesses, and service providers may process information in countries other than the country in which you reside.

Where applicable law requires additional protections for international transfers, appropriate legal safeguards may be used.

Future Fintech and Payment Services

Mary Pay is developing future fintech and payment-related technology and services.

Mary Pay does not currently provide banking, lending, deposit accounts, money transmission, card issuance, payment processing, or other regulated financial services.

The privacy practices described in this Privacy Policy currently concern MaryPay.com’s:

• Ecommerce operations;
• Merchant-product sales;
• Communications;
• Marketing;
• Affiliated-brand marketing;
• Security;
• Fraud prevention;
• Loss prevention; and
• Development-stage business activities.

If Mary Pay launches regulated financial or payment services, additional privacy notices, agreements, consumer disclosures, consent mechanisms, financial-privacy requirements, or service-specific policies may apply.

Changes to This Privacy Policy

Mary Pay may modify this Privacy Policy from time to time to reflect changes involving:

• Business operations;
• Affiliated companies;
• Products;
• Services;
• Technology;
• Security practices;
• Vendors;
• Legal requirements;
• Regulatory requirements; or
• Privacy practices.

The updated Privacy Policy will be posted on MaryPay.com with a revised Last Updated date.

Where applicable law requires additional notice or consent, Mary Pay will provide it.

Contact Mary Pay

Questions concerning this Privacy Policy, privacy requests, or Mary Pay’s privacy practices may be directed to:

Mary Pay
8 The Green, Suite B
Dover, Delaware 19901
United States

support@marypay.com
MaryPay.com

For privacy matters involving information independently processed by Shopify, customers may also use the privacy resources and request mechanisms made available directly by Shopify.